Speaking of conversations, the staff at the JRH are phenomenal. Everyone is friendly and helpful. CeCe, who works at the front desk, proved to be a great person to converse with and my son loved sitting and talking with her. The simple act of a staff member spending time chatting with him, made his time at the JRH even more special and memorable.
In addition to superior service, the staff assist with a lot of little touches. Items such as securing reservations, giving directions, chocolates at turn-down time, and a small but helpful detail, directing us to their cooler full of water bottles. Charleston's hot and humid this time of year, and when they remind you to stay hydrated, they aren’t kidding. The water bottle we picked up stayed with us the entire day.